World-Class Customer Service Training for Tourism & Hospitality

WorldHost Training Services was launched as the SuperHost® program in 1985, offering customer service training for EXPO '86 in B.C., Canada. Since then, the program has expanded, evolved and rebranded to become the standard for customer service excellence in B.C., as well as an internationally recognized leader in training for the tourism industry.

At WorldHost we provide affordable, relevant and quality customer service training solutions for front-line staff and managers. For individuals obtaining WorldHost certification, you gain the skills and confidence required to excel at customer service. For businesses choosing WorldHost training, your investment distinguishes your business with a competitive edge, and for organizations becoming a WorldHost delivery organization, you join a network of dedicated service providers that strive to enhance the experience of visitors to the province.

Our vision for the future is to continue raising the bar of service excellence both within B.C. and abroad. Using our ready-to-go, tailored, and innovative, training methods and partnerships, we plan to foster an industry of tourism professionals who recognize that great service is great business!

 
U.K. engages with WorldHost Training Services to utilize internationally recognized customer service training for the London 2012 Olympic Games

 

Browse the WorldHost training calendar and call today to register for a workshop in your area. More...

Our quarterly newsletter provides you with trainer and participant profiles and great success stories, subscribe to our e-Newsletter today! More...

Read about significant program updates, product launches, and key milestones. More...

Certify 60% of your staff to receive distinction and recognition. More...

Read first-hand how WorldHost training solutions have impacted our clients. More...

Learn more about our path to success. More...

Read about significant achievements by businesses and individuals who exemplify world-class customer service. More...

Sample training videos utilized in WorldHost training. More...
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