WorldHost has launched our first e-Learning course, making customer service training easily accessible for everyone - 24/7. WorldHost e-Learning is an option for individuals who prefer self-directed learning, or for those who have difficulty accessing our in-class workshops across the province. Check out our first online workshop in the series: Communication Tools for the Service Professional.
Service for Chinese Visitors workshop
With Canada receiving Approved Destination Status in China in June 2010, travel to B.C. by Chinese residents is predicted to increase 20% in 2011 and an additional 15% in 2012. WorldHost Training Services has developed Service for Chinese Visitors to inform participants of the importance of this emerging travel market and to provide the skills and knowledge to deliver world-class service. Included in the workshop is an instructional language component where participants learn phrases to greet Chinese visitors with hospitality and respect. Contact us to learn more about this workshop for your business!