Destination British Columbia Announces New CEO
After an extensive global search, Destination British Columbia has appointed Marsha Walden as its inaugural Chief Executive Officer, announced Board Chair Andrea Shaw. For more information, please see Destination BC's website.
WorldHost® Training Services Teams Up with BC Games Society to Offer Specialized Volunteer Training
The BC Games Society and internationally recognized WorldHost Training Services are teaming up to offer specialized training for BC Games volunteers. Volunteers are the heart and soul of the BC Winter and BC Summer Games with over 3,000 people contributing to the planning and staging of every event. The BC Games Society recognizes the importance of providing training opportunities for volunteers and partnering with the experts at WorldHost Training Services sets a new standard for the Games (click here to read full press release)
WorldHost has launched our third e-Learning course, making customer service training easily accessible for everyone - 24/7. WorldHost e-Learning is an option for individuals who prefer self-directed learning, or for those who have difficulty accessing our in-class workshops across the province. Check out our latest online workshop in the series: Remarkable Service in the Age of Social Media - Frontline Staff.
Service for Chinese Visitors workshop
With Canada receiving Approved Destination Status in China in June 2010, travel to B.C. by Chinese residents is predicted to increase 20% in 2011 and an additional 15% in 2012. WorldHost Training Services has developed Service for Chinese Visitors to inform participants of the importance of this emerging travel market and to provide the skills and knowledge to deliver world-class service. Included in the workshop is an instructional language component where participants learn phrases to greet Chinese visitors with hospitality and respect. Contact us to learn more about this workshop for your business!